COVID-19 Prevention Policy - Safety First

We hope that you are keeping safe during this unprecedented time.

Because we take your safety seriously, we have implemented measures in processing and shipping to ensure your safety.

We trust that you will appreciate the necessity for such rigour.

Staff

Our warehouse staff use anti-bacterial disinfectant to wash their hands prior to handling orders and anti-bacterial gel during order handling.

Parcel receipts

All parcels we receive are sprayed with disinfectant. Customer returns are quarantined for 72 hours prior to being handled. This may delay the processing of refunds or exchanges, but we know that you consider safety: yours and ours to be the most important factor.

Collections/Deliveries/Warehouse visits

We have suspended all customer collections, local deliveries and warehouse visits at this time.

We are looking out for you!

We care about you our clients, so we have teamed up with vlogger @sassieimmy to provide useful tips on how "keeping your hair on", amongst other things, can help you stay emotionally balanced in these unsettling times.