Ellen Wille recommends washing your wig 1-2 times a week.
Never use standard hair care products as they are not suitable for the cap construction and the hair of your wig.
- Shampoo (200ml)
This product cleanses the hair and leaves the wig feeling unbelievably supple, cleansed and refreshed.
- Balm (200ml)
Smoothens the hair and adds a silky gloss, which keeps the wig looking new.
- Care n' Repair (200ml)
Protects and strengthens strained hairs, keeping the wig in the best wearable condition.
The complete Ellen Wille Human Hair Wig Care Set provides you with everything you need to look after your precious product.
•Maximum cleansing and moisturing power
•Replenishment and protection
We ship to all destinations including Australia and Africa. Free shipping is available on all purchases when you buy a headband and facemask set. Use the code FREESHIP at checkout. Standard shipping starts from £4.99 and has a delivery time of 7-10 working days (so weekends and bank holidays don't count). For a small fee, you can prioritise your shipment and "get it faster". You can expect your purchase to arrive in 4-6 working days. Certain items can be delivered "express" (2-4 working days) and "next working day" (1-2 working days). If you have chosen the fastest option and for whatever reason we cannot fulfill your purchase, we will try to let you know within 1 working day.
We try to despatch orders within 2-3 working days. If however, your item needs to be restocked, it will take longer for you to receive the despatch notification, but you will generally receive your item within the time frame of your chosen shipping option. If for any reason your order might be delayed, we will notify you.
We always aim to despatch your order on time. However, we are not responsible for external factors that are out of our control, for example postal strikes, courier delays etc that may delay the arrival of your order. We do not refund shipping costs where the order is delayed for factors beyond our control.
We do offer returns, exchanges and refunds in case you are not satisfied with your purchase. Ensure that the item is maintained in it's original packaging along with protective packaging, all the tags are attached, that it has not been brushed/used and the lace is in tact. Raise your exchange/return via the "returns" page for an RMA number and send it back. Our returns window is 14 days from delivery date. Once we have received the item, you can expect your exchange/refund to be processed within 3-5 working days. We always advise to send items via a tracked means, as we cannot take responsibility for lost items. We reserve the right to apply a restock fee.
Any discounts from promotions applied will be deducted in full from any refunds processed when not all promotional items are returned.
Please see our refund policy & the terms and conditions for full information.
Refer someone and they get £5 when they become a customer and you get 1000 points
Just click here to login in to your account and get your very own personal referral link under the "refer someone" tab.
Tag @WIG_IT in a tweet and we will send you a £2.50 discount code.